Preparing each Employee to Win

It will be very important that you work with each of your key players with hand-over-hand training to insure that they are performing their job in a standard manner. You want to model for them what you want them to do in all facets of their position. Take the time to show them what has to happen. You want to insure that they grasp the steps and see the why behind what you are doing. It is also important to observe them in action to understand where they are excelling and where they need to improve. By providing them with just-in-time feedback, you can correct mistakes quickly to help them to excel. You will need to help each player to understand where they need to improve and partner with them to make it happen. You want to document where they need to improve and follow up to insure that behavior change and performance improvement takes place going forward.

Bob Coulter