Working as a Team

The management group has to function as an aligned high energy TEAM.

• This means that everyone has to understand what they have to accomplish in their area and what it will take for the team to win.
• Each individual has to OWN their OWN lane completely and follow through on their commitments.
• There needs to be support and cohesion between people and functions so that we can support one and other.
• Proactive communication needs to be taking place across the company.
• Effective meetings need to take place that help us to work in a more productive and efficient manner.
• Take the time to celebrate and hold each other accountable for your commitments.

Think about this as a Team. Your salespeople are the forwards and have to score goals. Sales have to connect with the customers and bring in the revenue. The Field Supervisors are the defense. They need to put out the fires before they become issues that cause the customers to be unhappy. Your production leaders have to play the role of the goalie. He can’t let things get out of hand, he has to stop the complaints and communicate to others what he sees. The office plays the role of midfielder. They have to set up the other players for success and support what has to get done. The Owner or General Manager should be the Coach to each key role so that he can help you each succeed in your position. They need to help people get better and insure that people are in the right position to be successful. In the year ahead, it is imperative that you guys get this right so that you can leverage your talent and maximize your performance.

Bob Coulter