Measuring our Performance

We are all so busy getting things done and taking care of business. To insure that we are all pulling in the right directions we need to keep score. Companies all across North America that are engaged in the WSTC have seen the power of having great Metrics. In our business we need to have some key things that we focus upon. Here are some examples for you to consider.

A. Revenue per Employee
B. Payroll as a % of Revenue
C. Production per hour
D. Leads Generated per Month
E. AR as a percentage of $ billed
F. Time it takes to get off the yard
G. Inspection scores versus quality standard
H. Employee Performance Reviews

In each organization there are different things that need our attention. It would be interesting to get your top 5 metrics that you utilize as your compass in your business.

Bob Coulter